How our postal watch repair service works

Step One

Submit your enquiry.

Step Two

We will provide an initial quote.

Step Three

Post your watch.

Step FOUR

We assess your watch and discuss the repair with you.

Step Five

Your repair is completed.

Step Six

Your watch is returned safely.

Posting and packing recommendations

Packaging

To keep your watch well protected and safe in transit we recommend that you use bubble wrap and a small plastic container before placing it in a jiffy bag or padded envelope.

Don't send in original box

Please avoid sending any original watch boxes as it will add to the cost of postage and will not always be the best protection for your watch.

Royal Mail Special Delivery

We strongly recommend that our UK customers use Royal Mail’s Special Delivery service so that you are covered. If you have any questions relating to postal methods, or if you are sending your watch to us from outside the UK, please get in touch and we will happily advise you and help you find the best postal solution.

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